Extended collection guide

Avoid starting new routines, supplements, or medications unless directed by your healthcare practitioner.

Double check that you’ve received all components of the kit. Your instruction booklet will list all the items you need.

Alcohol or pain management like ibuprofen or aspirin can affect your results. Avoid these before testing unless otherwise directed by a healthcare practitioner.

When you are ready to take your sample, allow 30 minutes to complete the whole process. If you need any help, please don’t hesitate to call us!

Place and seal your sample in the pre-paid enveloped supplied with your kit.

Return your sample over the counter at your local post office. It’s essential you do this on the day you took your sample.

Your sample will be safely delivered to our accredited laboratory for analysis.

Once ready, your results will be shared with your healthcare practitioner. They will guide you through the results and share the report with you.