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Related FAQs
Find answers to the questions we hear most often. From our technology and products to accreditation, partnerships and the future of Microba.
Insight Testing
Microba Insight testing was officially decommissioned on 27 November 2024 and is no longer available. As a result, Insight test kits can no longer be processed , even if they are unopened. Customers were notified of the upcoming service closure in October 2024 and were provided with a transition period to return eligible samples before testing ceased. In addition, these kits are now functionally expired. If you still have an unused Insight kit, unfortunately it cannot be activated, processed, replaced, exchanged, or used as credit towards another test. What are my options? Microba now offers the Microbiome Explorer range of tests, which provide comprehensive microbiome analysis using our current testing platform. Microbiome Explorer tests require a referral from a healthcare practitioner registered with Microba. If you are interested in testing, you can: Speak with your existing registered healthcare practitioner. Find a registered Microba practitioner through our practitioner directory. Contact our Customer Support team if you need assistance finding a suitable practitioner.
Is Microbiome Explorer available in New Zealand?
Microbiome Explorer is available in New Zealand, but with limited access — only the Essentials test is offered. Extended and Comprehensive aren't available in NZ at this stage.To access the test, you can work with an Australian healthcare practitioner for a referral, or House of Health in Auckland also stocks our kits. We know it's important for people in New Zealand to have access to testing, so this is something we keep under review.
Can I still send my Insight sample back?
No — Insight samples can no longer be processed. We know some customers still have kits on hand, but as we communicated to all customers, we're no longer able to accept Insight samples. If you'd like advice on our current testing options, do reach out and we'll guide you through them.
What is Microbiome Explorer Essentials?
Microbiome Explorer Essentials is a comprehensive gut microbiome profile for overall gut health. It uses advanced metagenomic analysis to assess over 28,000 microbial species, including bacteria, fungi, and protists.
Do Microba Microbiome Explorer kits have an expiry date?
Yes — kits should be used before their printed expiry date, and we recommend returning them within a year of receiving them. While kits are stable for an extended period, using them within their expiry ensures the reagents and preservatives remain effective and the collected sample stays stable until testing.
What is MetaPanel?
MetaPanel is an in-house diagnostic stool test offered through Sonic Healthcare in Australia. It uses Microba's metagenomics platform and reports on 175 GI targets — including pathogens, virulence factors, and antibiotic resistance genes. Results are reviewed by a pathologist, who also provides treatment recommendations.
What is Microbiome Explorer Extended?
Microbiome Explorer Extended builds on the Essentials test with added clinical insight. It combines full microbiome profiling with TGA and CE-certified gastrointestinal markers — faecal occult blood, lactoferrin, calprotectin, secretory IgA, pancreatic elastase, and zonulin family peptides.
Are other products in the Microbiome Explorer range available in the UK?
Yes — all three product types are now available for purchase in the UK: Microbiome Explorer Essentials, Extended, and Comprehensive.
Does Microbiome Explorer test for SIBO?
No — Microbiome Explorer doesn't test for SIBO, and we know that can be frustrating because SIBO is difficult to diagnose.Here's why. SIBO means there are excessive — often gas-producing — colonic microbes in the small intestine. Microbiome Explorer looks at microbes in the distal colon, and we can't assume the microbes there are also present in the small intestine. The two environments are different.If SIBO is suspected, patients should be referred for further testing. It's worth noting that there's currently no validated gold standard for SIBO testing across the field.
Does Microbiome Explorer test for H. pylori?
Microbiome Explorer doesn't directly test for H. pylori, though here's how it works in practice.H. pylori will only show up if it's present at over 0.01% relative abundance. If a patient has an infection but it doesn't appear, it may be because the DNA has degraded and isn't detectable in stool. And because H. pylori mostly lives in the stomach lining — and we test the microbiome of the lower large intestine — it's uncommon to detect it in stool.That said, if it is there in higher abundance, our metagenomics technology will typically find it. The gold standard for detection remains the Helicobacter breath test.


