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The process flows through referral, kit dispatch, sample return, and report delivery.

Your healthcare professional submits a referral through the Practitioner Portal, and you'll receive an SMS or email to place your order. The test kit is dispatched to you within 24 to 48 hours.

You collect the sample at home and return it to our lab. Results are released within two to four weeks and appear in the Practitioner Portal. Your practitioner can then share the report with you directly. If extra support is helpful, an optional Clinical Application Specialist session can be booked.

Microbiome Explorer is built around a practitioner-first model. Clinic support includes a dedicated practitioner portal — where you can access all patient reports, manage orders, and find educational resources. You also have access to clinical guides, case studies, and webinars through the portal, plus a clinical support team for result interpretation queries. Higher-volume practices have account management support too.

To discuss support options for your clinic, get in touch with our practitioner support team.

Microba Connect is a limited trial program that gives you simple, guided access to Microba's clinical-grade microbiome testing with the support of an experienced, independent practitioner. The process starts with a short online form to understand your needs, and then we match you with a suitable practitioner. It's designed to make the journey easy and streamlined.

To learn more or get started, visit Microba Connect and complete the short form. Reach out to our customer support team for pricing.

If you'd prefer to source a practitioner yourself, we have a Find a Practitioner directory on the Microba website.