Essential things to know before you take your sample
Maintain your usual diet
Avoid starting new routines, supplements, or medications unless directed by your healthcare practitioner.
Ensure your kit is complete
Double check that you’ve received all components of the kit. Your instruction booklet will list all the items you need. Don't forget to freeze your ice pack!
Avoid alcohol and NSAIDs
Alcohol or pain management like ibuprofen or aspirin can affect your results. Avoid these before testing unless otherwise directed by a healthcare practitioner.
Allow 30 minutes
When you are ready to take your sample, allow 30 minutes to complete the whole process. If you need any help, please don’t hesitate to call us!
Collect your sample in AU
For clear, step-by-step guidance to collecting your sample in Australia, watch the below video. Keep scrolling for UK instructions.
Collect your sample in UK
For clear, step-by-step guidance, watch the below video.
Essential things to do after you take your sample
Seal your sample
Place and seal your sample in the pre-paid enveloped supplied with your kit.
Send the package
Return your sample over the counter at your local post office. It’s essential you do this on the day you took your sample.
We’ll do the science
Your sample will be safely delivered to our accredited laboratory for analysis.
Results ready
Once ready, your results will be shared with your healthcare practitioner. They will guide you through the results and share the report with you.
Frequently asked questions
Simple answers to common questions.
What should be done if the collection swab has accidentally been placed in the fridge or freezer?
If you're aware that the swab has been accidentally refrigerated or frozen, include a note to the laboratory on the sample submission form explaining what happened. The lab will assess the sample on receipt and let you know whether the result can be reported, or whether a repeat collection is required. |
Can I collect a sample the day before posting?
Yes — if you're in a metro area, it's fine to collect the sample the day before posting. We know it's not always easy to get to the post office first thing in the morning. |
How long should I wait to collect my sample after finishing antibiotics?
Ideally wait at least one month after finishing antibiotics or antimicrobials before collecting a sample. After a short course of broad-spectrum antibiotics — five to 10 days — most gut microbial species return to baseline within one to two months. |
How much time should a patient allow to take the test?
We recommend collecting from your first bowel movement of the day, as this gives the most accurate result. Allow yourself around 45 minutes for the whole process — that way you can take your time, follow each step, and complete the sampling without rushing. |
Is the sample contaminated if it comes into contact with toilet paper?
A small piece of toilet paper in the sample doesn't make it invalid. The sample can still be processed, and the results remain reliable. |
I'm having trouble taking my sample in the morning — can I take it in the afternoon?
Yes, if you live in a metropolitan area, you can collect your sample in the afternoon or evening. Here's what to do — collect on Sunday or Monday afternoon or evening, and record the date and time on the labels. |
Is it possible to collect a sample from a colostomy bag?
Yes — a sample can be transferred from the colostomy bag into the pottle, just as you would emptying it into the toilet. That works perfectly well for processing the sample for microbiome analysis. |
What impact do anti-fungals have on Microbiome Explorer test results?
Antifungal use can influence the gut microbiome, though the evidence base is more limited than it is for antibiotics. Research suggests antifungals may alter bacterial composition, so to reduce interference we recommend waiting four weeks after completing antifungal treatment before collecting a sample. |
What impact do enemas have on Microbiome Explorer test results?
Enemas can affect both GI markers and the gut microbiome, so we recommend avoiding them before stool collection where possible — particularly when testing for faecal elastase. If an enema has been used, wait at least 24 to 48 hours before collecting a sample. |
Can you guarantee sample stability for international shipping?
Yes — we've tested and validated sample stability for international transit. We use monitored, temperature-controlled shipping with specialist providers who are trained to our specific requirements. That ensures samples arrive at our laboratories without compromising the analytes we're measuring. |
Can samples be sent from the Channel Islands, including Guernsey and Jersey?
Not at the moment. Microbiome Explorer isn't currently available in Guernsey or Jersey because samples need to reach our UK lab within 72 hours, and current logistics from the Channel Islands don't reliably support that. We are looking at ways to extend the stability period in future, so this may change. |
Why does the sample need to be posted before 1pm Monday to Wednesday?
It comes down to two things — operating hours and sample stability. Samples need to start processing within 72 hours of collection, and our lab operates Monday to Friday, 8.30am to 5pm. Posting before 1pm Monday to Wednesday gives the postal service enough time to deliver within those hours and within that 72-hour window. |
Why do samples need to reach the UK lab within 72 hours of collection?
It's about biomarker stability. GI health markers are sensitive to time and temperature, so the 72-hour window is what we've validated to keep the analytes stable and your results accurate. We've tested these markers extensively under our specific return shipping conditions — using an ice block and insulated pouch — and 72 hours is where the data confidently sits. |
What procedure does Microba follow for reporting notifiable diseases?
Microba follows all applicable notifiable disease reporting requirements for the jurisdictions we operate in. In the UK, if a notifiable organism is detected, we notify the UK Health Security Agency and contact the local Health Protection Team as required. The ordering practitioner is also informed directly. |
Why are samples from the USA not accepted?
Unfortunately, we're unable to accept samples from the USA due to differing regulatory requirements. Under US regulations, laboratory-developed tests like ours are subject to oversight by the Food and Drug Administration, and the compliance requirements mean we're not currently in a position to offer the service to US-based clients. |
Is Microbiome Explorer available in New Zealand?
Microbiome Explorer is available in New Zealand, but with limited access — only the Essentials test is offered. Extended and Comprehensive aren't available in NZ at this stage. |
Can I still send my Insight sample back?
No — Insight samples can no longer be processed. We know some customers still have kits on hand, but as we communicated to all customers, we're no longer able to accept Insight samples. If you'd like advice on our current testing options, do reach out and we'll guide you through them. |
Do Microba Microbiome Explorer kits have an expiry date?
Yes — kits should be used before their printed expiry date, and we recommend returning them within a year of receiving them. While kits are stable for an extended period, using them within their expiry ensures the reagents and preservatives remain effective and the collected sample stays stable until testing. |
What is Microbiome Explorer Essentials?
Microbiome Explorer Essentials is a comprehensive gut microbiome profile for overall gut health. It uses advanced metagenomic analysis to assess over 28,000 microbial species, including bacteria, fungi, and protists. |
What is Microbiome Explorer Extended?
Microbiome Explorer Extended builds on the Essentials test with added clinical insight. It combines full microbiome profiling with TGA and CE-certified gastrointestinal markers — faecal occult blood, lactoferrin, calprotectin, secretory IgA, pancreatic elastase, and zonulin family peptides. |
What is Microbiome Explorer Comprehensive?
Microbiome Explorer Comprehensive is our most advanced test. It includes everything in Microbiome Explorer Extended, plus TGA and CE-certified pathogen and parasite detection panels — giving you the deepest possible look into gut health, microbiome activity, inflammation, and infection. |
What is MetaPanel?
MetaPanel is an in-house diagnostic stool test offered through Sonic Healthcare in Australia. It uses Microba's metagenomics platform and reports on 175 GI targets — including pathogens, virulence factors, and antibiotic resistance genes. Results are reviewed by a pathologist, who also provides treatment recommendations. |
Are other products in the Microbiome Explorer range available in the UK?
Yes — all three product types are now available for purchase in the UK: Microbiome Explorer Essentials, Extended, and Comprehensive. |
Does Microbiome Explorer test for H. pylori?
Microbiome Explorer doesn't directly test for H. pylori, though here's how it works in practice. |
Does Microbiome Explorer test for SIBO?
No — Microbiome Explorer doesn't test for SIBO, and we know that can be frustrating because SIBO is difficult to diagnose. |
Are Microba Microbiome Explorer services available outside Australia?
The Microbiome Explorer range is currently available in Australia and the United Kingdom. |
What are the different types of kits available?
There are three levels of Microbiome Explorer testing, plus the MetaPanel test. |
Will you be launching NGS testing for vaginal, oral, or urinary microbiomes?
There are plans to expand into other areas in future. We recognise the great potential of NGS technology beyond stool microbiome testing, and you'll be the first to know of any changes to the test portfolio as they're introduced. |
In which countries is Microbiome Explorer available in?
Microbiome Explorer Comprehensive is currently available in Australia and the United Kingdom. In both regions, our services are accessed through qualified healthcare professionals. |
When will Microbiome Explorer be available in Northern Ireland and the Republic of Ireland?
We're expecting Microbiome Explorer to be available in Northern Ireland and the Republic of Ireland during 2026. |
Get in touch with our support team
Our customer support team is always here to support you.